Sankofa

It is not exactly news that programmers love to quit their job. It is an industry-wide obsession. The annual turnover rate for the High-Tech industry in 2008 is a little bit above 20% (2 out of 10 employees quit every year). A typical programmer on a typical software company stays for about 23 months on average. For an employer, these figures are scary – especially if you employ skilled workers such as programmers and software developers. High turnover rates of skilled professionals can pose as a risk to the business or organization, due to the human capital (such as skills, training, and knowledge) lost.

Having been a newbie software developer (and I’m still fairly “new”), I did not understood why software developers in our company are quitting. Having been a fresh graduate, I was, then, still amazed by the fact that there are people out there in the real world that will pay me real world money just to write code – a hobby that I will do for free. I was puzzled. We are working in an environment that fosters creativity and innovation, a company that strictly subscribes to the “programmers’ bill of rights”, and a company that scores high in the Joel Test (11/12).  Those, plus the fact that we can surf Facebook anytime and drink all the brewed coffee in the pantry, made me believe that this is the best company to work for locally; it made me believe that anyone leaving our company is insane.

Just a few months after starting my job (I had my internship there for 6 months), one of the bestest programmer I know (he’s actually a “software architect”, but hates being called one), my mentor when I was still an intern, filed his letter of resignation. This guy is one of the most passionate programmer I know. He gets it. Paul Graham classifies him as a hacker and he actually worked for Microsoft (in Redmond, not the local whatever-they-are-doing-there branch).

For some, asking people why they quit their job is taboo; I actually enjoy having those type of conversation. Gives me insight. So I asked the fallen hacker, “Why did you quit?”. He pointed to the picture of his new born baby (his desktop wallpaper) and said with an enthusiastic smile “He is my new priority”. He then explained to me, in a fashion that I would understand, why working overseas means “better opportunity” for his family. Being a bit unconvinced with his explanation, I asked him “Is that all? Better opportunity?” and he replied back with a playful smile, “In my new job, I will be able to code again. I will no longer be a ‘Word Programmer’”. He has always joked about being a Word Programmer – programming in Microsoft Word using narrative texts (use cases, scenarios, etc) and UML diagrams; programming by story telling. He was indeed a hacker.

Having spent a year and a half on this job, I can say that I now have a vague idea on why programmers (or I.T people, in general) quit. Even though I’m only a year-and-half year old in corporate servitude, I had been handled by four managers and had been transferred to four teams and that gave me great insights on the crucial dynamics that affects employee turnovers. In my year-and-half stay, I have seen three managers, a project manager, two architects, four senior developers and a handful of intermediate developers go. Just a few months ago, four of my teammates left. The statistics above is a little off; it is more than 20%.

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